MailBuild downtime this Saturday September 14th
Posted by Mathew Patterson on September 5, 2008 9:32 AM
[UPDATE] Thanks for your patience, we are back up and running after successfully completing our maintenance.
Due to some maintenance requirements, we have scheduled an extended downtime period for MailBuild Saturday evening of the 13th, US Central time. We are specifying a total downtime of 6 hours overnight, but if all goes well expect MailBuild to be back sooner.
What does 'downtime' mean?
This maintenance period will have the following effects:
- You and your clients will not be able to login to MailBuild (or c/send.com)
- Campaigns scheduled to be sent during this period will not go out, but will be sent automatically as soon as the application comes back up.
However, subscribes and unsubscribes will be captured during the downtime, and processed into your reports afterwards. Campaigns sent previously will continue to display correctly, links will work and clicks and opens will be recorded correctly.
We will update this post if our plans change before Saturday, and also once the application is back up and running. Thanks in advance for your patience while we go through these maintenance periods.
2 total comments:
I was wondering if you have any metric reports based upon all the data you have gathered over the years? This would include benchmarks for opened emails, clicked links in emails, as well as divisions by topic and industry.
If not, have you considered doing something like that to see just how well your service is working for your customers and to help your customers compare their stats with a baseline? Thanks!
Sincerely,
Tracy Boyd
Live Oak Hosting -- MercuryCast
Hi Tracy,
We have done this for open rates over at http://www.campaignmonitor.com/blog/archives/2007/01/all_about_email_open_rates.html
We will continue to post these kinds of resources as we create them, thanks for the suggestions.