About as white as "white label" gets - use your own domain name
Posted by David Greiner on November 5, 2007 7:12 PM
We go to great lengths to make it as easy as possible to resell MailBuild as your own software to your clients (check out our case studies if you're not doing this already). You can customize the interface, add your logo and even let your clients login from your own site. We never mention MailBuild in your account or any of their emails that we deliver.
But... there was always one link in the chain you couldn't change. The domain name your clients access their account at once logged in. Sure, we let you customize our own generic domain name, but in some cases you guys want full ownership of every part of the experience. What if they searched the web for that domain or saw it being used for another newsletter they subscribe to. We never want to blow your cover, and ultimately this means never mentioning anything that could lead your clients back to our web site.
After loads of requests from customers, we've recently made the decision to support full domain name customization of your MailBuild account. Let's say you're a design company called Shift Design. This new feature lets your clients access their account at email.shiftdesign.com, or even www.shiftmail.com - it's completely up to you. Your domain is the only one mentioned in your client's accounts.
We're working hard on this new feature now, and hope to have it live some time this month. Keep an eye on the blog for the announcement and thanks again to everyone who requested it.
19 total comments:
You guys rock. Thank you so much -- I'm looking forward to this feature going live!
Amazing! Thanks guys!
How excellent is that????
Great, guys and much faster then I expected. Hope that you'll indeed manage to make it available this Month as we're very much looking forward to this.
Genius... absolutely genius...
For those of us that use your billing systems to bill our clients directly, presumably their credit card statements will still show as [site name removed] though?
That's great! Looking forward to see it work.
Spot on! Good work guys!
This is wonderful news. I can't wait to use it!
Wonderful! This is exactly what I've been waiting for! I hope to see it available this month!
The missing link... as always you guys go the extra step to provide exactly what we need... Awesome work guys
Will it be free to use/implement/install?
Sure will be Mike, won't cost you a cent.
This will be a fantastic feature to see soon. I'm testing out mailbuild now and would love to move into this service instead of rolling with phplist. I'm not begrudging phplist at all, it was free but bulky to use. I'm looking forward to having a mailing service that will be much easier to use for both my client and myself.
I wanted to echo James question about [site name removed] still showing on clients' credit cards, will this still be the case??
Hey guys... I know you've been busy on the email-standards.org project... but do we have an updated timeline for the custom DNS? I'm planning some advertising about our HTML E-mail service and I'd love to use a custom domain for it.
James and Chris B, I'm afraid we can't customize what appears on your clients credit card on a per-customer basis, so that will remain the same.
Chris Matthias, we're working hard on that one as I type this, and will be announcing something here in the next few days. I think you'll like what we've done.
Just on the credit card question - would it not be possible to do soemthing half and half like PayPal or Google Checkout do 'PayPal - Your Name' on statements for example?
Stephen, unfortunately not. You've got to be a payment gateway yourself to have the ability to dynamically tweak what appears in the credit card statement, which is why the big boys can support it.
I am sure it can be done with PayPal, as I have a reseller account for domain registrations with resellerClub.com and it works fine ... BUT ... that's because the PayPal payment goes 100% to our account, and we subsequently use this to 'refill' our reseller credits by making a payment to them.