Hey guys. First off, our sincere apologies for the web site and application being unavailable the past few hours.

So what happened? We had a serious hardware failure on our web server that needed to be fixed right there and then. As soon as this was identified, our data centre technicians rebuilt the server, restored the backup and the system is now online and purring nicely. Under every other circumstance, we'd schedule some downtime and rebuild the server when you're all sleeping, but this just wasn't an option today.

A big thanks to those customers who dropped us a line about the issue, and thanks also for your patience as we resolved it. We're now making a number of changes behind the scenes to make sure this kind of issue won't take the site down with it moving forward. This is the first time we've ever had to take MailBuild offline, rest assured we're doing everything we can to ensure it's the last.